If FridgeScan Premium is not right for you, you can request a full refund within 7 days of your initial payment or of any monthly renewal. No lengthy questionnaire — just email us.
Refunds are returned to the original payment method via Creem, our merchant of record.
You may cancel your subscription at any time — canceling stops future charges, and you keep Premium access until the end of the period you already paid for. Cancellation alone does not generate a refund for the current period, but you may still request one within the 7-day window.
We may decline a refund where there is clear evidence of abuse, such as repeated subscribe-and-refund cycles, fraudulent payment, or violation of our Terms of Service. Nothing in this policy limits any statutory rights you have under the consumer law of your country of residence.
If you were charged in error, charged twice, or charged after canceling, contact us immediately and we will issue a full refund of the affected amount.
FridgeScan — Lei Wang
Email: [email protected]